The Government of Canada has made a lot of progress on serving Canadians online, but in some ways we’re just getting started down the road. With recent updates to the Directive on Information Technology Management, we’re adding new signposts and guardrails. Building on the GC Digital Standards, we’re giving government departments guidance on how to operate in the digital space and implement the GC Digital Standards consistently.
Why are these updates this important? Together, they set the strategic direction for digital investments and ensure the government acts as a single enterprise, as one government, to improve service delivery to Canadians.
What is Enterprise Architecture?
When we say, “one government”, we’re really talking about giving citizens the opportunity to sign up only once for government services, instead of multiple times for each different service. But how do we get there? First, we need a 360-degree view of our business, looking at all the services government provides and what technology is used to deliver them. Enterprise architecture gives us that holistic, 360-degree view. Enterprise architecture is like a comprehensive blueprint that shows how an organization is structured from multiple perspectives: business, information, application, technology, security and privacy. By seeing this big picture, we develop solutions that are better integrated and more efficient, and avoid duplication of effort and systems.
How do we enhance government services?
In a nutshell, we improve digital services by designing for users first. The new mandatory procedures we’ve implemented ensure we are doing this as one government, while reinforcing the principles of ethical data collection, data security, open standards and software, and cloud-first. To keep us all on the same page with this effort, the Government of Canada Enterprise Architecture Review Board (EARB) helps evaluate digital investments against these procedures by validating, recommending, and approving technology solutions, and setting overall direction for government IT.
Getting to One Government will take time but we’ve taken important first steps to map where we want to go, and to put tools in the hands of departments so they can get there. As we did with the Digital Standards, we’ll continue to work in the open by sharing plans and progress, successes and setbacks.
The digital government in your mirror is closer than it may appear!
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Submitted by Gavin Berube on January 29, 2019 - 8:31 PM
Submitted by kenneth hok on February 25, 2019 - 7:59 PM