As the President recently announced, the Government of Canada is taking steps towards the creation of a new pay system. It’s important and exciting work, and we’re committed to doing things differently. We’re exploring options for a next generation HR and pay system that can eventually replace Phoenix.
What will be different?
The question that I’m sure is on a lot of people’s mind right now is: what will be different? First and foremost is that we need a system that can better integrate our human resources and pay services. The next generation HR and pay system will be mobile, accessible, and available 24/7, because that is exactly what our public servants expect, and deserve, from a modern system.
It will also be grounded on the understanding that people management goes well beyond employment transactions:
- It must be an integral part of operational objectives – getting the job done -- and requires ongoing leadership and investment of time and resources.
- Everyone must be engaged: managers, employees, human resources practitioners, central organizations, and bargaining agents.
- It must centre on users, including employees, compensation advisors and managers, who are involved at all stages of system design, development and implementation.
We have every intention of building the system the right way. We’ve committed to working with experts, unions and technology providers to build a system that places employee needs at the centre of design, is informed by past experiences, and is mindful of risks. Most importantly, we commit to remaining agile throughout the process, and to course correct without hesitation.
We need a new modern system that supports users from the day they are hired to the day they leave the public service.
Stabilizing the current system is still crucial
The recognition that Phoenix is not the long-term solution does not take away from the importance of stabilizing it. We have to do this before we transition to a new system because paying employees accurately and on time is critical.
Public Services and Procurement Canada is leading this important work, with the support of the Treasury Board of Canada Secretariat. Through the integrated team, we will continue to devote every effort to finding solutions, and to make this right for our employees.
Our promise to be open on the path forward
Throughout the process of stabilizing Phoenix and identifying a new HR and pay system, we plan to issue frequent, transparent communications. We’ll also use different communications channels to update on project milestones, and when possible, provide a glimpse “behind the scenes” of work in progress.
And with that in mind, I’m happy to share that so far this summer we have:
- conducted a preliminary vendor analysis
- issued a Notice of Proposed Procurement
- studied private sector expertise with the goal to identify potential innovative alternatives for a new system
- continued our dialogue with unions on the way forward
This fall we will:
- host employee user experience workshops
- issue a request for proposals for a new HR and pay system
We are committed to working with employees, experts, unions and technology providers to get this right. We’re at a crucial step in designing a new service that ensures public servants are paid accurately and on time. No alternative is acceptable.
Have thoughts on what a next generation HR to pay system needs to be capable of, or suggestions on how you think it should work? I invite you to submit your ideas directly by email to the team.
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